Shipping and Return Policy
All CA residents must pay 10.25% sales tax.
- Domestic Orders – The shipping fee for domestic Orders is calculated based on the weight and size of the package and the destination it is being shipped to. Large orders will be shipped through FedEx Ground.
- International Orders – The shipping fee for International Orders is calculated based on the weight and size of the package and the destination it is being shipped to.
Tel. (562) 531-0442
Fax. (562) 531-0443
Lost or Stolen Shipments
If the tracking for your order shows that it was delivered and you are unable to find it, please contact the carrier.
Here are the phone numbers for the carriers that we use:
Federal Express 1-800-463-3339
United States Postal Service 1-800-275-8777
DGA TEE'S takes lost and stolen items very seriously. If you believe your order was lost or stolen, please inform us via Email on our Contact Us page, & File a Claim with them so an investigation by the shipping company can be done. They will provide you with a Claim or Tracer Number on your order. Please write down this number given to you as we might need it when they contact us for Any additional information.
We will take No Action toward refunding or replacing a shipment until the shipping company completes this investigation.
If you believe your package was STOLEN, We strongly suggest that you file and submit a police report. Due to limits on filing claims with major shipping companies, you must report a lost or stolen shipment within one month.
Refunding or replacing lost or stolen orders will be done at the sole discretion of DGA TEE'S.
Link To File Missing Mail Claim Online with USPS:
Link To File Missing Package Claim Online with FEDEX:
CANCEL ORDER *
Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
Give Us Your Feedback
We are committed to providing an accessible service. If you
experience problems or have any suggestions for improvement please
get in touch with us. We do continuous improvement based on your feedback.
We try to respond to feedback within 3 business days.