Shipping and Return Policy

 All CA residents must pay 10.25% sales tax.

Shipping Policy
All orders will ship within 3 to 7 business days unless item is out of stock which we will advise the customer.
We send most of our domestic packages using USPS First Class and Priority Mail with a usual delivery of 2-5 business days from the date shipped. Larger orders may be shipped FedEx “Ground” with an estimated delivery of 1-7 days depending on destination.
  • Domestic Orders – The shipping fee for domestic Orders is calculated based on the weight and size of the package and the destination it is being shipped to. Large orders will be shipped through FedEx Ground.
  • International Orders – The shipping fee for International Orders is calculated based on the weight and size of the package and the destination it is being shipped to.
Returns and Exchanges
Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can ship it back for exchange, refund, repair, or credit.
All returned items must be NEW with Hang Tags still attached and must be Approved by DGA tees with a Return Authorization # (RA).
 All returns must be claimed within 10 days of purchase.
If you have any questions about our guarantee,
please email us at webstore@dgatees.com, or call us at:

Tel. (562) 531-0442
Fax. (562) 531-0443

Lost or Stolen Shipments

If the tracking for your order shows that it was delivered and you are unable to find it, please contact the carrier.

Here are the phone numbers for the carriers that we use: 

  • Federal Express 1-800-463-3339

  • United States Postal Service 1-800-275-8777

DGA TEE'S takes lost and stolen items very seriously. If you believe your order was lost or stolen, please inform us via Email on our Contact Us page, & File a Claim with them so an investigation by the shipping company can be done. They will provide you with a Claim or Tracer Number on your order. Please write down this number given to you as we might need it when they contact us for Any additional information.

 

We will take No Action toward refunding or replacing a shipment until the shipping company completes this investigation.

If you believe your package was STOLEN, We strongly suggest that you file and submit a police report. Due to limits on filing claims with major shipping companies, you must report a lost or stolen shipment within one month.

Refunding or replacing lost or stolen orders will be done at the sole discretion of DGA TEE'S.

Link To File Missing Mail Claim Online with USPS:

https://www.usps.com/help/missing-mail.htm 

Link To File Missing Package Claim Online with FEDEX: 

https://www.fedex.com/en-us/delivery-manager/how-to-prevent-stolen-missing-packages.html

 

CANCEL ORDER *

Please call our Service Center or Email us
for All orders Placed Online.
Returning by mail Within the US:
Please mail back Return at your expense cheapest way possible.
Insuring your return allows you to track your parcel with the US Postal Service.
Please Note: We cannot accept CODs or courier deliveries.
Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
Please mail back All Return/Exchanges to:
 
DGA Tee's - Internet Dept.
Attn: Returns/ RMA# (DGA WILL ISSUE THIS NUMBER TO YOU)
7625 Rosecrans Ave., #21
Paramount, CA 90723
Also make sure to include a Note inside the package with all your Shipping Information, Phone Number and What you would like to exchange it for Example: Size & Design.
Once received we will ship out the exchange at our Expense
and email you a tracking number if an email address is provided.
 
Checks / Money Orders
 All Checks and Money orders must be made out to DGA Tees, Inc. Also note that all checks must clear before we ship anything out, this may add a few extra days to the shipping.

Give Us Your Feedback

We are committed to providing an accessible service. If you
experience problems or have any suggestions for improvement please
get in touch with us. We do continuous improvement based on your feedback.

We try to respond to feedback within 3 business days.